Should I complain?

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schuette
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Should I complain?

Post by schuette » Sun Sep 19, 2004 6:03 am

Should I complain to someone about my official Rush t-shirt? The stitching has come away at the sleeve and I've only wore it once. The thing is where do you write to complain about something like that?
Maybe some of you think it's petty of me to complain but it did cost me ?20, which is a lot to me, and I want to keep this t-shirt for years...
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Slaine mac Roth
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Post by Slaine mac Roth » Sun Sep 19, 2004 6:10 am

I certainly would.

I must admit, though, its the first time I've heard a complaint about official Rush merchandise in 25 years.
'Do not despise the snake for having no horns, for who is to say it will not become a dragon?'

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schuette
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Post by schuette » Sun Sep 19, 2004 6:19 am

I feel shitty complaining cuz it's Rush....but if I bought this from a shop I would certainly have no second thoughts about taking it back.
Where do I complain to though...?
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Slaine mac Roth
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Post by Slaine mac Roth » Sun Sep 19, 2004 6:24 am

Good question. All I can suggest is to get into touch with the Backstage CLub and/or SRO Management and see what they suggest.
'Do not despise the snake for having no horns, for who is to say it will not become a dragon?'

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schuette
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Post by schuette » Sun Sep 19, 2004 7:11 am

I went to Rush.com and contacted them asking if they can help or at least tell me where to write to to see if something about it can be done.
I'll let you know what the outcome is..
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H3WMW
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Post by H3WMW » Sun Sep 19, 2004 8:05 am

Cool. I hope you get it sorted out Schu!!
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Kares4Rush
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Post by Kares4Rush » Sun Sep 19, 2004 11:07 am

Yah, schu, I would too. I read somewhere that someone bought a poster from the Backstage Club and it arrived all banged up. Not their fault at all, just the postman's.

He complained (or commented) and they sent him another one FREE! No questions asked.

I hope it gets sorted out. None of us is rich (I think) and spending money at the venues really eats into the wallet.

Good luck. :)
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Post by Walkinghairball » Sun Sep 19, 2004 11:25 am

I had a Dio concert tee shrink up to a belly shirt once............ that sukked.
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Post by *Lifesonite » Sun Sep 19, 2004 9:16 pm

Are you sure the shirt shrunk? Or has it been in your closet for 15 years? ;)
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Slaine mac Roth
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Post by Slaine mac Roth » Mon Sep 20, 2004 10:02 am

*Lifesonite wrote:Are you sure the shirt shrunk? Or has it been in your closet for 15 years? ;)
...and you've expanded? :razz:
'Do not despise the snake for having no horns, for who is to say it will not become a dragon?'

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awip2062
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Post by awip2062 » Mon Sep 20, 2004 1:50 pm

Hmmm...I never had any trouble with Dio merch, Hairy. hehe
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schuette
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Post by schuette » Tue Sep 21, 2004 7:21 am

still no answer back..........hmmmmm wonder how long it will take...
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Slaine mac Roth
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Post by Slaine mac Roth » Tue Sep 21, 2004 10:48 am

18 - 21 days?
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Post by ElfDude » Wed Sep 22, 2004 8:01 pm

They should send you a free autographed one. :)
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schuette
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Post by schuette » Thu Sep 23, 2004 6:41 am

I was thinking complimentary tickets to the gig in Holland as well as complimentary plaane tickets and accomodation :razz:
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